took my money but the order still hasnt been done they keep asking me for a BACK-UP CODE saying the one i gave is wrong or expired, something about it needing to be 8 digits like: 12345678 22345678 32345678 and want me to refresh the codes and send a new list... its been a whole thing just to get started honestly

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Trust Score
Very good
- TrustPlay players15 reviews
- 4.3
- Trustpilot4,925 reviews
- 4.7
What TrustPlay players say
Read all 15 reviewsMost reviewers say orders arrived fast, often within minutes, and several praise prices and quick support. One reviewer paid for a dice order that never arrived and got no reply to refund requests. The newest reviewer says their paid order stalled while staff kept asking for account backup codes.
Summarised by AI from 15 TrustPlay reviews
What TrustPlay checked
All findingsPlayer reviews
15 reviews · 6 in the last 12 months
What reviewers talk about
Showing 5 of 15
Ordered some stickers this time around, got 5 of them total and they showed up super fast. Really great company, and the prices are amazing honestly.
Perfect service, super quick and simple
Got my in game stuff for a really good price and it showed up super fast, like less than 15 minutes.
Fiona provided excellent service, really happy with the experience
Used EZG yourself?
What the web says
Independent review platforms, with what each one publishes.
Trustpilot
4.7
4,925 reviews
Last updated Oct 27, 2026
Your money at EZG
Read from the site's own pages and terms. Where a site publishes nothing, we say so.
What is EZG’s refund policy?
Items sold on EZG are generally non-refundable. The only exceptions are if the item has not been delivered or if it differs from the product description. Claims must be filed within 72 hours of delivery, and after that, the order is considered accepted. In the event of a dispute, you have 48 hours to submit your claim and supporting evidence to EZG. Refunds are not issued for confirmed or completed orders. Payments canceled due to verification failure will be refunded via the same payment method.
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When can you reach EZG support?
About EZG
EZG is an online shop run by a Hong Kong company. They sell game currency, items, boosting, top-ups, accounts, coaching, and gift cards. A lot of what they sell is for mobile and sports games, including Monopoly Go, FC 26, and MLB The Show 26. They also buy currency, items, and accounts from players on their Sell To Us page. Support is available 24/7 via live chat, email, and Discord.
Run by
Hong Kong Game Bee Technology Co., Limited
Registered in
Hong Kong SAR China
Company number
71410171
Since
Not published
The same company also runs IGGM.
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