Terms of Service - TrustPlay

Terms of Service

Last Updated: February 22, 2025

1. Introduction

These Terms of Service ("Terms") govern your access to and use of TrustPlay's services, including our website, features, and information (collectively, the "Service"). TrustPlay ("we," "us," or "our") operates from Vesterbro 21D, 9000 Aalborg, Denmark.

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Definitions

  • "User" refers to any individual who accesses or uses our Service.
  • "Content" refers to all reviews, ratings, comments, text, information, graphics, or other materials submitted, posted, or displayed on the Service.
  • "Site" refers to gaming-related trading and betting platforms reviewed on our Service.
  • "Giveaway" refers to any promotional contest or prize drawing operated by TrustPlay.

3. Eligibility and Account Requirements

3.1 Age Requirement

You must be at least 18 years old to use our Service. By using the Service, you represent and warrant that you are at least 18 years of age.

3.2 Steam Authentication

Access to our Service requires authentication through Steam. You must:

  • Have a valid Steam account
  • Comply with Steam's terms of service
  • Provide accurate information during authentication
  • Maintain the security of your Steam account
  • Accept that we store certain Steam data locally (avatar, level, profile URL, display name)

3.3 Email Verification

After Steam authentication, you must:

  • Provide a valid email address
  • Complete email verification
  • Keep your email address current
  • Accept email communications related to account security and service updates

3.4 Account Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Ensuring your account information remains accurate
  • Accepting that one Steam account can only be associated with one TrustPlay account

4. Content and Review Guidelines

4.1 Review Requirements

All reviews must:

  • Be based on first-hand experience
  • Contain factual, verifiable information
  • Meet our minimum length requirement
  • Include a rating based on actual experience
  • Comply with our Content Guidelines
  • Be subject to potential verification

4.2 Review Verification

We reserve the right to:

  • Request verification of your experience
  • Contact you via email for review verification
  • Remove reviews that cannot be verified
  • Request additional information or evidence
  • Make final decisions about review validity

4.3 Prohibited Content

You may not post content that:

  • Is false, misleading, or fraudulent
  • Promotes illegal activities
  • Contains hate speech or discriminatory content
  • Includes personal attacks or harassment
  • Violates intellectual property rights
  • Contains spam or promotional material
  • Reveals personal or sensitive information

4.4 Content Moderation

We reserve the right to:

  • Review all content before publication
  • Reject or remove any content
  • Suspend or terminate accounts that violate these Terms
  • Modify or edit content for clarity or compliance
  • Request verification of claims made in reviews

5. Giveaways

5.1 Participation

To participate in giveaways:

  • You must have a verified email address
  • You must actively claim entry points
  • You must comply with specific giveaway rules
  • You accept that entry data is stored until account deletion
  • You agree to be contacted if selected as a winner

5.2 Winner Selection

  • Winners are selected randomly through algorithmic methods
  • Winners will be notified via their verified email address
  • Winners may be publicly announced
  • Unclaimed prizes may be redrawn
  • We maintain a list of previous winners

5.3 General Rules

  • Entry methods must comply with our guidelines
  • Multiple accounts are not permitted
  • IP addresses may be logged to prevent abuse
  • We reserve the right to disqualify suspicious entries
  • Specific giveaway rules may apply to individual promotions

6. Newsletter and Communications

6.1 Newsletter Subscription

  • Newsletter subscription is optional
  • You can opt in during email verification
  • You can manage preferences in account settings
  • You can unsubscribe at any time
  • We send newsletters via secure SMTP

6.2 Service Communications

We may send emails regarding:

  • Account verification
  • Review verification requests
  • Giveaway notifications
  • Security alerts
  • Service updates
  • Account status changes

7. Intellectual Property Rights

7.1 Content Ownership

You retain ownership of the content you submit. By submitting content, you grant TrustPlay a worldwide, non-exclusive, royalty-free license to use, copy, modify, publish, and distribute such content.

7.2 TrustPlay Property

Our Service, including but not limited to our logo, trust score algorithms, website design, and compilation of user content, is owned by TrustPlay and protected by intellectual property laws.

8. Trust Scores and Rankings

8.1 Calculation

Trust scores are calculated based on:

  • User reviews and ratings
  • Site traffic and popularity
  • Historical performance
  • Other relevant metrics

8.2 Disclaimer

Trust scores:

  • Are for informational purposes only
  • May not reflect current conditions
  • Should not be the sole factor in decision-making
  • Are updated periodically
  • May change without notice

9. Limitation of Liability

9.1 Service Provision

Our Service is provided "as is" and "as available." We make no warranties, express or implied, regarding:

  • The accuracy of reviews
  • The reliability of trust scores
  • The availability of the Service
  • The security of third-party sites
  • Giveaway outcomes
  • Review verification processes

9.2 Third-Party Sites

We are not responsible for:

  • The content of reviewed sites
  • Transactions conducted on reviewed sites
  • Losses incurred through using reviewed sites
  • The accuracy of information provided by reviewed sites

10. Account Termination and Data Deletion

10.1 Account Termination

We reserve the right to terminate or suspend access to our Service immediately, without prior notice or liability, for any reason, including breach of these Terms.

10.2 Data Deletion

You may request account deletion by:

  • Contacting contact@trustplay.gg
  • Providing account verification
  • Specifying deletion requirements
  • Understanding some data may be retained for legal purposes

11. Modifications to Terms

We may modify these Terms at any time. We will notify users of material changes through:

  • Email notification
  • Website announcement
  • Notice upon login

Continued use of the Service after changes constitutes acceptance of modified Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms, please contact us at:

TrustPlay
Vesterbro 21D
9000 Aalborg
Denmark
Email: contact@trustplay.gg

Last updated: February 22, 2025