waited weeks to finally win 200 coins in a battle and literally got banned right after lol customer service won't even respond to my emails, just took my account and money
Got chat banned for speaking another language when there's literally no rule saying English only. Asked the mod about it and they got all sarcastic with me, even hit me with "Sure. Enjoy your 10,000 minute mute." Like seriously? That's how you talk to users?They tried justifying it with some "Republic of Ireland law" nonsense and their own internal expectations - but none of that is actually written in the chat rules anywhere. It's confusing as hell and just feels like they're making up reasons to mute whoever they want. Totally biased and unfair.I thought a platform this big would have better communication and more professional staff. If you're gonna restrict languages, at least PUT IT IN THE ACTUAL RULES. Punishing people based on rules that don't exist is ridiculous.I've got screenshots of everything - the conversation and the mute - saved if anyone wants to see proof.
i had over 900 coins in my account and everything was fine until one day they banned me for supposedly having multiple accounts. thing is i only ever had one account so they basically just took my $950 and thats it
Tried to withdraw a skin but got an error message. The trade has been stuck pending for nearly a week now and when I contacted their support team they just told me "Nothing we can do about it." Absolutely terrible experience with any case opening site and their customer service is even worse.
Making a deposit was easy and my withdrawal arrived in my wallet in just a few minutes - really quick and no problems at all. Everything felt completely legitimate and secure, so I'm confident about continuing to use this platform.
The interface is really smooth and animations look great. Support team is amazing too - they resolved my problem in just a few minutes and were very helpful. Withdrawals process instantly which is perfect. I've had some bad luck and some great wins but that's just how gambling goes. 10/10 would recommend.
Stay away from this site, save your cash instead. They will ban your account right when you try to cash out and give you no real explanation why, their support team is sarcastic and acts unprofessional. TERRIBLE SITE!
Great site and very trustworhy, totaly safe with excelent live support. I had some issues but their support team helped me out every time. Thanks alot!