When you see a gaming site on TrustPlay, you'll notice two main ways we show its reliability: Verification Badges and Trust Scores. Think of them as two pieces of the same puzzle:
Learn more about how our Trust Score works.
We take site verification seriously because we know you're trusting these platforms with your money and items. Our verification process combines thorough security checks with extensive hands-on testing.
Before anything else, we examine a site's security measures. This includes testing their encryption, two-factor authentication, and how they protect your personal information. We also review their ID verification process and overall account security.
We don't just run automated checks. Our team creates accounts and tests everything just like you would. We process real deposits and withdrawals, test the platform across different devices, and interact with customer support.
We even conduct mystery shopping tests without telling the sites, trying different payment methods, and testing their service during peak and quiet times.
A verified badge means we've thoroughly tested the site and found it to be secure and reliable. These sites consistently process payments correctly, maintain good customer support, and follow fair business practices.
When you see this badge, it simply means we haven't completed our verification process for this site yet. It's not necessarily good or bad – we just haven't tested it thoroughly enough to make a judgment.
A warning badge means the site generally works and passes our basic tests, but we've identified some concerns about their practices. This could be due to reports of fake reviews (similar to Trustpilot warnings), inconsistent service quality, or other integrity issues.
While these sites are typically functional and can be reliable, you should proceed with extra caution.
We use this badge when we find serious problems. This could include failed security checks, systematic payment issues, or fraudulent activities. We recommend avoiding these sites entirely.
The best way to evaluate a gaming site is to look at both our verification badge and Trust Score together. Our verification process gives you insight into the site's security and basic functionality, while the Trust Score shows you how thousands of real users rate their experience over time.
Even on verified sites, it's important to play it smart. Start with small transactions when trying a new platform, and always enable all available security features. Keep records of your transactions and stay informed about the platform's current rules and policies.
While we work hard to verify sites thoroughly, things can change. That's why we regularly recheck verified sites and update our badges when needed. We're constantly monitoring user feedback and adjusting Trust Scores based on current performance.
Your safety and satisfaction are our top priorities. By using both our verification badges and Trust Scores, you can make informed choices about where to trade, bet, or buy gaming items.