U7BUY

u7buy.com· Since 2008· Hong Kong SAR China

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Trust Score

Excellent

TrustPlay players26 reviews: 5.0
Trustpilot and SmartCustomer49,186 reviews: 4.7

What TrustPlay players say

Read all 26 reviews

Most reviewers praise support, saying live chat and email replies came within minutes and staff fixed order problems quickly. Orders, mostly game coins, usually arrived fast, from under ten minutes to a couple of hours. A few reviewers had delays, one of about a day.

Summarised by AI from 26 TrustPlay reviews

What TrustPlay checked

All findings

If it goes wrong72 hours to file a claimConfirmed orders are non-refundable, and a chargeback closes the investigation.What it costsCard fee 3.6% + $0.50Sellers pay 0%, buyers also pay a service fee, 10% in the Help Center example.Getting paid out3 to 7 working daysSale funds become available in 3 to 6 days, or 14 to 17 for accounts.Support24/7 live chatEmail and a Discord server with approximately 23,000 members are also offered.

Player reviews

26 reviews · 7 in the last 12 months

What reviewers talk about

Showing 5 of 26

дракоша5 months ago

the support agent was super quick to respond even though they were handling like 10 conversations at once. honestly really impressive stuff!

лин пью опиум крч5 months ago

fast delivery and good prices, will definitely be coming back for more!!

𝔅𝔞𝔭𝔱𝔦𝔰𝔱𝔞8 months ago

Got my coins super fast!! Friendly chat support answered everything and kept me updated the whole time love it!

renan3213210 months ago

Used U7BUY for a long time now and they've never let me down. The few times something's gone wrong (pretty rare tbh) they fix it super fast, customer service is top notch honestly 10/10 would def recommend to anyone

zubrv10 months ago

really appreciate that they got live chat available. every staff member i talked to responded super quick and the service was great overall

Used U7BUY yourself?

What the web says

Independent review platforms, with what each one publishes.

Trustpilot

Source

4.8

49,154 reviews

SmartCustomer

Source

1.9

32 reviews

Too few to weigh

Last updated Oct 29, 2026

Your money at U7BUY

Read from the site's own pages and terms. Where a site publishes nothing, we say so.

What is U7BUY’s refund policy?

Buyers can file a claim within 72 hours after the seller ships the ordered items. Trade Protect applies if the item is not received or does not match the product description. Confirmed orders are non-refundable. The free warranty period is 14 days for Full Access accounts and 7 days for Private Subscription accounts. The timeframe is 24 hours for currency, items, and boosts, and 12 hours for top-ups and gift cards. If a chargeback occurs, the investigation will be closed. Refunds for payments made via Dlocal, Payssion, and Paymentwall will be credited to your U7BUY balance.

What does it cost to buy on U7BUY?

The fee for credit card payments on U7BUY is 3.6% + $0.50 per order. The KuCoin Pay fee is 0.99%. There is no fee for payments made using your U7BUY balance. Fees are displayed on the checkout page before payment. Additionally, U7BUY includes a service fee in the listed price, and the Help Center cites 10% as an example. If an order is canceled or refunded, U7BUY keeps the payment processing fee.

Pay with

VISAMastercardAmerican ExpressDiscoverPayPalApple PayGoogle PayCashappBancontactiDEAL

When can you reach U7BUY support?

U7BUY advertises that it provides 24/7 support via live chat on its website. It also provides an email address and a Discord server with approximately 23,000 members.

Reach them by

24/7 live chatEmail supportDiscord community

support@u7buy.com

If you sell on U7BUY

What does it cost to sell?

The seller fee on U7BUY is 0%. For an item listed at $10, the seller receives $10. U7BUY generates revenue from the service fee paid by the buyer. In the example provided in the Help Center, the fee is 10%, so the buyer pays $11 plus a payment processing fee.

How do withdrawals work at U7BUY?

Stated withdrawal time

Withdrawals are processed within 3 to 7 working days. Orders are automatically completed 3 days after delivery, or 14 days for accounts. After that, funds become available in an additional 3 days. As a result, it takes 3 to 6 days for coins, items, boosts, coaching, and gift cards, 1 to 2 days for direct top-ups, and 14 to 17 days for accounts and login top-ups. The Help Center does not list a minimum withdrawal amount or a withdrawal fee.

Paid out by

PayPalBank transferUSD TetherUSD Coin

About U7BUY

U7BUY is a marketplace for buying and selling in-game currency, items, accounts, boosts, top-ups, and gift cards. It is operated by a Hong Kong-based company and initially began with FIFA Coin transactions. Sellers set their own prices, and U7BUY adds a service fee to those prices. Payment options include credit cards, PayPal, Apple Pay, Google Pay, Klarna, Pix, Alipay, and cryptocurrency. Support is available 24/7 via live chat, email, and Discord.

Run by

Bounty Hunter Technology Co., Limited

Registered in

Hong Kong SAR China

Company number

865515

Since

2008

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