Got a knife by mistake that I didn't actually want, and Jacek from the support team sorted out my refund straight away. Super friendly and really professional dude, couldn't have asked for better help!

Trust Score
Fair
- TrustPlay players23 reviews
- 3.3
- Trustpilot2,482 reviews
- 4.7
A review platform has flagged this site's reviews as manipulated. The score discounts them.
What TrustPlay players say
Read all 23 reviewsMost reviewers say support replies fast and fixes problems such as wrong trades, refunds and account security. Several say skins and trade values are marked up above market prices, and a few criticise bonus and giveaway conditions. A few lost money when funds were held or a skin vanished.
Summarised by AI from 23 TrustPlay reviews
What TrustPlay checked
All findingsPlayer reviews
23 reviews · 7 in the last 12 months
What reviewers talk about
Showing 5 of 23
the support team was really nice and helped me out when i needed it, trades went through quick and overall had a good experience with it.
This was my first time ever buying skins and I went with this site. Used crypto to deposit and had zero problems with that part. Ended up getting a Bowie Knife Sapphire for $1,434.68 and it came through no problem. But honestly, now that I think about it, wasn't the best deal — I definitely paid way more than market value and the knife hasn't been lucky for me at all lol. Some things to know: They give you a +5% deposit bonus if you use a code, plus there's already a base +35%, but the catch is the skins cost more to make up for these bonuses. Pretty much everything is marked up compared to normal prices. Also found out that if you deposit a lot at once, you only qualify for their giveaways for a week which is kinda weird. You can probably find an okay deal if you look hard enough, but honestly I don't think this is the top choice for buying skins. On the positive side though, it's definitely safe and the delivery is quick.
Had a bunch of questions and the support guy was super patient answering everything. He walked me through the whole process step by step for my purchase that was still going through. Really appreciate it
William saved me from getting API scammed during a skin trade - absolute hero! He stepped in just in time and sorted everything out. Top notch service, 5/5!
Used SkinsMonkey yourself?
What the web says
Independent review platforms, with what each one publishes.
Trustpilot has placed a consumer alert on this profile
Trustpilot
4.7
2,482 reviews
Last updated Oct 27, 2026
Your money at SkinsMonkey
Read from the site's own pages and terms. Where a site publishes nothing, we say so.
What is SkinsMonkey’s refund policy?
All purchases on SkinsMonkey are final. A refund is possible only if you never received the item, or if someone else paid with your card and the money is still in their system.
Refunds go back to the payment method you used, minus the payment processor's fee. They can take up to 45 days. After 180 days, the money is paid back as SkinsMonkey balance instead.
What does it cost to buy on SkinsMonkey?
When can you reach SkinsMonkey support?
If you sell on SkinsMonkey
What does it cost to sell?
How do withdrawals work at SkinsMonkey?
About SkinsMonkey
SkinsMonkey is a skin trading site owned by a Cypriot company. They primarily offer bot trading of CS2 skins, but also cover Rust, Dota 2, and TF2 items. You swap your skins for skins from the site's own stock, and you can top up with money if the swap costs more. Deposits can be made with cards, Apple Pay, Google Pay, PayPal, and crypto, and they get a 35% bonus. Support is available via 24/7 live chat, email, and Discord.
Run by
Virtual Asset Empire Limited
Registered in
Cyprus
Company number
HE 412509
Since
2021
Alternatives to SkinsMonkey
What are you buying? The top rated for each, from our rankings.


