yo so i tried withdrawing my 6 bucks to case.gg and it wont let me even tho i already did the kyc verification and some support person tells me "you clear crypto" like what does that even mean?? and now they gonna ban me apparently

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Trust Score
Fair
- TrustPlay players13 reviews
- 3.7
- Trustpilot241 reviews
- 3.6
What TrustPlay players say
Read all 13 reviewsMost reviewers say support replies within minutes, even late at night, and fixes issues like missing items. The main complaints are account bans and failed withdrawals. A few reviewers were banned without warning, and others could not withdraw skins or balance even after contacting support.
Summarised by AI from 13 TrustPlay reviews
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All findingsPlayer reviews
13 reviews · 3 in the last 12 months
What reviewers talk about
Showing 5 of 13
Support helped me sort out my problem really fast, no hassle at all
Got a response in less than 2 minutes even though it was like 2am east coast time. They sent screenshots and gave me step by step instructions on how to resolve my missing item issue.
Got banned overnight but support sorted it out and got me unbanned. Think maybe a warning first would be better for cases like mine rather than straight to ban. The support team was excellent though, automated system could use some work. Jake did an awesome job walking me through how to prevent this happening again. Thanks, Atlas
Site had a glitch when trying to withdraw my $15 skin and support has been useless. contacted them multiple times but never got my skin or my balance restored
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What the web says
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Trustpilot
3.6
241 reviews
Last updated Oct 27, 2026
Your money at RustClash
Read from the site's own pages and terms. Where a site publishes nothing, we say so.
Can you get your deposit back from RustClash?
RustClash's Terms of Service do not permit refunds for virtual items after an order has been confirmed. Wallet credits are not considered to have any value as real currency. Unredeemed prizes are lost upon account closure, and the site reserves the right to suspend or terminate an account if there is no activity for 180 days. The Terms of Service were last updated on January 26, 2026.
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About RustClash
RustClash is a Rust gambling site run by the same Cyprus company as Clash.gg. They primarily offer Rust case opening and case battles, but also have Double, an upgrader, Mines, Plinko, Crash and Tiles. Deposits can be made with Rust and CS2 skins, Visa, Mastercard, Google Pay, bank transfer, gift cards and crypto. Withdrawals are made in Rust skins or crypto. Support is available via live chat and email. There is no gambling licence listed on the site.
Run by
Rust Clash Entertainment Ltd
Registered in
Cyprus
Company number
HE439425
Since
2021
The same company also runs Clash.gg.
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