Trust Score
Good
Several reviewers got skins quickly, but a few lost money through vanished deposits, failed Steam linking or a seller reversing a trade. Most complaints are about slow or unhelpful support. A few had accounts deactivated after small purchases, and some say deposits cannot be refunded to a card.
Summarised by AI from 13 TrustPlay reviews
13 reviews · 4 in the last 12 months
What reviewers talk about
Showing 5 of 13
Spent literally just 10 bucks on this site and suddenly got hit with "Using a suspicious Steam account, your account has been deactivated, if you have any questions, please contact customer service" - like what?? Now i cant even access my account at all. And support? Complete waste of time. They either go totally silent or actually admit they have no idea how to fix it. Absolute garbage site, avoid it.
I purchased a skin and things seemed fine at first until the other person reversed the trade, so now I'm stuck with no money, no skin, and HaloSkins won't give me a refund either. Great job guys! All I got from support was some vague advice like "Now just wait couple hours for reverse notification, if not coming, can repeat log in with Steam"
Pretty quick most of the time, but I ordered 30 cases in bulk and none of them went through at first, gonna give it a day and update how it turns out Support is kinda slow to reply Bit disappointing because every other case purchase I made worked fine *Edit: 3 hours later they came through Think the rollbacks must've caused some delay
Once you deposit money and the item gets bought, their support won't refund back to your card which is unlike other big trusted trading sites so good luck if you try purchasing something that's no longer available!
Terrible site with horrible customer support, they lock your funds until the item you want gets sold. Contacted support team and waited 3 days with no reply at all.
Used HaloSkins yourself?
Independent review platforms, with what each one publishes.
Trustpilot
4.0
278 reviews
Last updated Oct 27, 2026
Read from the site's own pages and terms. Where a site publishes nothing, we say so.
HaloSkins will withhold funds until an item is delivered and the reverse period on Steam is over. When a trade is initiated, sellers have 12 hours to send the trade offer before the order will auto-cancel. Buyers have 24 hours to accept the offer before the order will auto-cancel. The seller's money is locked for a 7 day period after trade completion, after which the order can no longer be reversed.
If a seller reverses a trade, the buyer gets a full refund and the seller's account is frozen. If a buyer reverses a trade, the buyer gets nothing back and the seller still gets paid. A purchase is final as soon as you accept the offer. HaloSkins offer no refund for buying the wrong item.
The only refunds are for a seller reversing the trade or failing to ship within 48 hours more than three times, and those are paid to your site balance. Only Antom Pay card deposits go back to the card, the rest is refunded in crypto. A refund you request yourself costs $0.10 plus channel commission. Buyers who cancel the offer or can't accept it in time are fined 2%, max $9.
If you sell on HaloSkins
5 clauses in HaloSkins's terms that take or hold back money you have paid or earned.
If HaloSkins terminates or suspends your account, any balance on it may be forfeited.
A deposit cannot be refunded until it has been used in a trade; HaloSkins cites anti-money-laundering rules for this.
Only balance earned from selling can be withdrawn. Deposited money and platform rewards can only be spent on the site.
A buyer who reverses a completed trade through Steam Trade Protection gets no refund, and the seller is still paid.
Deleting your HaloSkins account permanently loses the balance on it.
HaloSkins is a CS2 skin marketplace based in Hong Kong. They primarily offer P2P skin trading, where sellers list items from their Steam inventory and send them via trade offer, but they also have bulk buying for cases and capsules and an API for automated trading. Deposits can be made with crypto, Revolut, Apple Pay, Google Pay, Mastercard, SEPA, and Kinguin gift cards. Card deposits require KYC. Withdrawals are made in crypto only, and only for balance you earned from selling. Support is available via live chat and email. They also have iOS and Android apps.
Run by
HONG KONG INFINITE MIRACLE LIMITED
Registered in
Hong Kong SAR China
Company number
77571848
Since
March 2023
The highest rated of the 32 CS2 trading sites we rank.
Revolut
Apple Pay
Google Pay
VISA
Mastercard
