I contacted EpicNPC administration after a seller delivered a gaming account with a documented diamond balance below what was advertised. The seller threatened to have me banned and leave negative feedback unless I withdrew my PayPal dispute. He subsequently published the threatened review. When I requested an investigation, EpicNPC's administrator claimed the account "obviously" involved illegal top-ups and assumed I knowingly participated in illegal activity, without presenting supporting evidence. The administrator declared me "100% at fault," threatened permanent suspension for another incident, and ultimately refused further discussion. For transparency, I initiated the PayPal dispute before contacting the seller, and the seller subsequently refunded the payment. I also recognize that my screenshot alone does not conclusively establish the account's balance at delivery. My primary concern is how the administration handled my complaint. The seller's documented threats received no clear, independent assessment, while serious allegations were made against me without supporting evidence. I expected a fair, professional, and evidence-based investigation. My experience left me deeply disappointed in EpicNPC's administrative practices and dispute-resolution process.

Trust Score
Fair
- TrustPlay players24 reviews
- 3.9
- Trustpilot, Reviews.io and SmartCustomer11,225 reviews
- 3.5
What TrustPlay players say
Read all 24 reviewsMost reviewers describe smooth, fast trades, and several praise the site's middleman service for handling handovers. The most common complaint is the site banning accounts without a clear reason, affecting both buyers and sellers. One buyer lost money when a seller disappeared and support did not help.
Summarised by AI from 24 TrustPlay reviews
What TrustPlay checked
All findingsPlayer reviews
24 reviews · 12 in the last 12 months
What reviewers talk about
Showing 5 of 24
great site makes buying and selling so much easier
Sold my gaming account here without any problems. Process was smooth and got paid quickly. Would use again for sure.
Tried buying an account here and got scammed lol. Support was useless and the seller just ghosted. Save your money seriously, not worth the headache at all.
I tried signing up as a seller on this site and they just banned me for absolutely no reason at all
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What the web says
Independent review platforms, with what each one publishes.
Your money at EpicNPC
Read from the site's own pages and terms. Where a site publishes nothing, we say so.
What is EpicNPC’s refund policy?
The middleman secures the account, not the money. Trade Guardian holds the account or item while you pay the seller directly by whatever method you both agree, so EpicNPC is never in the payment path. It says plainly that it does not protect against payment disputes or chargebacks, will not issue refunds, and will not cover lost funds.
If a scam happens while the middleman holds the account, EpicNPC investigates and may refund the middleman fee and pay partial compensation, capped at $100. If the account is banned while the middleman is inside it, no compensation is paid at all.
What does it cost to buy on EpicNPC?
When can you reach EpicNPC support?
If you sell on EpicNPC
What does it cost to sell?
How do withdrawals work at EpicNPC?
About EpicNPC
EpicNPC is a trading forum rather than a marketplace. Buyers and sellers of game accounts, currency and services find each other in its threads and pay each other directly, so money never passes through the site. What EpicNPC sells is safety around that handover. Its Trade Guardian middleman holds the account while the payment happens, for $4.95 plus 6% paid by whichever side agrees to cover it, and credits on the forum buy visibility upgrades rather than goods.
Run by
MMOBay LLC
Registered in
United States
Company number
812990
Since
Not published
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