The support I got from a support rep on CSGOLuck was awesome. She did everything to help and actually listened to what I said instead of giving some copy and paste answer. TYVM!

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Trust Score
Good
- TrustPlay players15 reviews
- 3.8
- Trustpilot668 reviews
- 3.9
What TrustPlay players say
Read all 15 reviewsMost reviewers praise support, saying staff reply within minutes. Reviewers are split on fairness, with several describing long losing streaks and others calling the games fair. A few report fast withdrawals, but one reviewer was flagged for multiaccounting on a crypto withdrawal and had winnings seized.
Summarised by AI from 15 TrustPlay reviews
What TrustPlay checked
All findingsPlayer reviews
15 reviews · 6 in the last 12 months
What reviewers talk about
Showing 5 of 15
Really fun site to use, the games are smooth and easy to get into. Gambling is always a risk but I got pretty lucky and walked away happy. Would definitely come back and give it another go!
Lost 12 battles in a row which seems pretty rigged to me honestly, the odds are clearly stacked against you and it just feels like you're donating money to the site at this point so unless you enjoy throwing your cash away I really wouldn't recommend this place at all.
honestly didn't expect much but their support team really came through for me lol, sorted my issue quick and was super chill about it
Skin withdrawals work fine but when I tried withdrawing bigger amounts in crypto they flagged me for multiaccount violation. Me and my brother were playing on the site when he visited me one evening. My brother submitted his ID showing his address which is totally different from mine but they still claim multiaccount, blocked both accounts and seized all our winnings. Even with proof of different addresses they dont care. AVOID THIS SITE!
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What the web says
Independent review platforms, with what each one publishes.
Trustpilot
3.9
668 reviews
Last updated Oct 27, 2026
Your money at CSGOLuck
Read from the site's own pages and terms. Where a site publishes nothing, we say so.
Can you get your deposit back from CSGOLuck?
CSGOLuck does not issue refunds under any circumstances, except for losses proven to have resulted from technical issues on its own side. If you believe you have lost coins due to a system error, you contact support with a detailed explanation and the match ID. Skins won from cases are not retained as items. Their coin value is added to your balance based on the price displayed at that time.
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Can you cash out from CSGOLuck?
Is CSGOLuck licensed?
When can you reach CSGOLuck support?
About CSGOLuck
CSGOLuck is a CS2 gambling site that has been running since 2021, operated by a company in Belize. They primarily offer case opening, case battles and crash, but also have coinflip, Mines, Plinko, Towers, a wheel, slots and esports betting. Deposits can be made with CS2 skins, Visa, Mastercard, Kinguin gift cards and crypto. Withdrawals are made in CS2 skins from the site's player-to-player market. Support is available via live chat and email. There is no gambling licence listed on the site.
Run by
GG Technologies Limited
Registered in
Belize
Company number
000033728
Since
August 2021
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