Got chat banned for speaking another language when there's literally no rule saying English only. Asked the mod about it and they got all sarcastic with me, even hit me with "Sure. Enjoy your 10,000 minute mute." Like seriously? That's how you talk to users? They tried justifying it with some "Republic of Ireland law" nonsense and their own internal expectations - but none of that is actually written in the chat rules anywhere. It's confusing as hell and just feels like they're making up reasons to mute whoever they want. Totally biased and unfair. I thought a platform this big would have better communication and more professional staff. If you're gonna restrict languages, at least PUT IT IN THE ACTUAL RULES. Punishing people based on rules that don't exist is ridiculous. I've got screenshots of everything - the conversation and the mute - saved if anyone wants to see proof.