PlayerUp

playerup.com· Since 2014· United States

Trust Score

Good

TrustPlay players1 review: 5.0
Reviews.io and SmartCustomer824 reviews: 3.5

What TrustPlay players say

Only one player has reviewed PlayerUp here so far. Until more do, the score leans on 824 reviews from Reviews.io and SmartCustomer.

What TrustPlay checked

All findings

If it goes wrongRefund if seller misses deliveryProcessed in 1 to 5 calendar days, with fees of 0% to 12.5%.What it costsBuyers pay 2% to 4% middleman feeSellers pay from 3%, plus 1.99% to 9.99% depending on buyer's payment method.Getting paid outSellers paid within 1 to 144 hoursPlayerUp covers payout fees except PayPal and Bitcoin or Ethereum network fees.SupportNo support hours publishedMiddleman team replies only through the Conversation Ticket System as @middleman.

What the web says

Independent review platforms, with what each one publishes.

Reviews.io

Source

3.9

534 reviews

SmartCustomer

Source

2.9

290 reviews

Last updated Oct 29, 2026

Your money at PlayerUp

Read from the site's own pages and terms. Where a site publishes nothing, we say so.

What is PlayerUp’s refund policy?

If a seller fails to deliver the account within the specified timeframe, the buyer can cancel the transaction. In that case, PlayerUp will process the refund within 1 to 5 calendar days. Refund fees range from 0% to 12.5% and apply only when PlayerUp itself is charged a fee.

What does it cost to buy on PlayerUp?

Buyers using the middleman service pay a 2% to 4% fee per transaction, which is included in the amount the buyer pays. If you make a purchase without using the middleman service, there is no PlayerUp fee.

Pay with

AlipayAmazon payAmerican ExpressBitcoinCashappCoinbaseDiscoverdotpayefectyEPS

When can you reach PlayerUp support?

PlayerUp does not publicly disclose its support hours. The Middleman support team communicates exclusively through the Conversation Ticket System using the username @middleman. The company states that it will never contact users via email, Discord, Telegram, or WhatsApp. Buyers typically receive their accounts within 1 to 48 hours.

Reach them by

Ticket system

If you sell on PlayerUp

What does it cost to sell?

Listing items on PlayerUp is free, and the middleman service is optional. The middleman fee for sellers starts at 3%. This fee consists of two parts, one for the buyer's payment method and one for the seller's payout method. If the buyer pays with Visa, Mastercard, or PayPal, an additional 9.99% is added, and if the buyer pays with Bitcoin or bank transfer, an additional 1.99% is added. Most payout methods incur a 3% fee, while Payoneer is 4% and WebMoney is 5%.

How do withdrawals work at PlayerUp?

Stated withdrawal time

Payment to the seller is made within 1 to 144 hours after the buyer secures and confirms the account. PlayerUp covers the merchant fees associated with the payout, excluding PayPal payouts and network fees for Bitcoin and Ethereum.

Paid out by

AlipayBank transferBNBBitcoinCardanoCashappDANADogecoinEthereumGiftcard

About PlayerUp

PlayerUp is a marketplace for game accounts and other digital accounts. Listing and selling is free, and they have an optional middleman service that holds the buyer's payment until the account is secured. They take over 50 payment providers, and sellers can be paid out by bank transfer, crypto, Cash App, GCash, and many other methods. Support runs through conversation tickets on the site.

PlayerUp does not name the company behind it.

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