Trust Score
Poor
Players report problems with fairness.
lost 700 euros and they just disappeared when i tried to withdraw. support ignores my messages completely and my account is basically locked now. total scam don't waste your money like i did seriously regretting ever finding this site
ABSOLUTE SCAMMERS! Used CSFAIL one time before and everything went smooth, put in like 50 bucks and withdrew a 60 dollar skin no problem, but then they recently introduced cryptocurrency withdrawals so i figured id give it another shot and thats when everything went to shit! Put in 250 dollars, played my way up to around 300 and tried withdrawing via crypto but instead they hit me with KYC verification. Sent them everything they wanted and they straight up rejected my verification AND blocked my withdrawals completely, didnt even bother explaining why they denied it or banned me. Basically they scam you the moment you actually win something and hide behind their garbage terms of service that say they dont have to provide reasons for banning people or denying KYC requests. Ive literally never experienced such a BS set of rules or worse customer service, just straight up got scammed and they dont even try hiding it. Stay away from this site unless you want your money stolen! Edit: Reached out to support again after CSFail responded here and its like talking to a brick wall... absolutely terrible support team and website that refuses to actually help anyone... Their response claims my kyc had "severe problems" lmao what a complete joke of a website... ive done KYC verification plenty of times before and if somethings wrong they should let me resubmit! On top of that you guys ask for really weird stuff for what should be basic level verification and none of the requirements were even clear!
Only 4 players have reviewed CSFAIL here so far. Until more do, the score leans on 222 reviews from Trustpilot.
lost 700 euros and they just disappeared when i tried to withdraw. support ignores my messages completely and my account is basically locked now. total scam don't waste your money like i did seriously regretting ever finding this site
ABSOLUTE SCAMMERS! Used CSFAIL one time before and everything went smooth, put in like 50 bucks and withdrew a 60 dollar skin no problem, but then they recently introduced cryptocurrency withdrawals so i figured id give it another shot and thats when everything went to shit! Put in 250 dollars, played my way up to around 300 and tried withdrawing via crypto but instead they hit me with KYC verification. Sent them everything they wanted and they straight up rejected my verification AND blocked my withdrawals completely, didnt even bother explaining why they denied it or banned me. Basically they scam you the moment you actually win something and hide behind their garbage terms of service that say they dont have to provide reasons for banning people or denying KYC requests. Ive literally never experienced such a BS set of rules or worse customer service, just straight up got scammed and they dont even try hiding it. Stay away from this site unless you want your money stolen! Edit: Reached out to support again after CSFail responded here and its like talking to a brick wall... absolutely terrible support team and website that refuses to actually help anyone... Their response claims my kyc had "severe problems" lmao what a complete joke of a website... ive done KYC verification plenty of times before and if somethings wrong they should let me resubmit! On top of that you guys ask for really weird stuff for what should be basic level verification and none of the requirements were even clear!
scam website avoid using real money on this site
terrible site, would not recommend
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Trustpilot
2.7
222 reviews
Last updated Oct 27, 2026
Read from the site's own pages and terms. Where a site publishes nothing, we say so.
All deposits on CS.FAIL are final once the balance has been used, and bonus money counts as used. If you haven't touched the money, a refund is possible only if the payment provider can send it back. The review can take up to 14 business days. Fees charged by your bank are not refunded.
CS.FAIL can block your account without giving a reason.
Deposit with
CS.FAIL is a CS2 gambling site that has been running since 2018. They primarily offer case opening and crash, but also have Chicken Road, wheel, double, crazy wheel, defuse, mines, and raffles. Deposits can be made with cards, crypto, CS2 skins, and Kinguin gift cards. Withdrawals are made in CS2, Dota 2, or Rust skins. They have a bonus wheel, promo codes, and a VIP club. Support is available via email. There is no gambling licence listed on the site.
Run by
TSFAIL OÜ
Registered in
Not published
Company number
Not published
Since
2018
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